REMEMBER – YOU CAN ALWAYS CALL 911
Natural gas is odorless, the sulfuric/rotten egg smell is actually added by the Gas Company to warn customers of a potential leak. if you smell something, call. Gas can interact with electrical systems or flames and cause explosions, so it is important to leave the area if you smell something.
If you smell a faint odor, open the windows and extinguish any nearby flames (like pilots on your stove – see here for re-lighting help) *//add link to “how to light a pilot” and then call your utility company.
if you smell a strong odor, evacuate the area immediately. do not turn any appliances or lights on or off. Do not use the phone or use the doorbell. Call the utility from a safe place and notify neighbors especially if you are in an apartment, condo or townhouse.
- Columbia Gas Emergency:1-800-544-5606
- Washington Gas Emergency: 1-800-752-7520
- Mountaineer Gas Emergency: 1-800-834-2070